Our Privacy Policy

Disclaimer: The information provided by Torch Education is for general educational purposes only. While we strive for accuracy and reliability, Torch Education makes no warranties or representations regarding the completeness, accuracy, or suitability of the content provided in our materials, classes, or website. Torch Education shall not be held liable for any loss or damage resulting from the use of our services or reliance on information provided. Use of our services constitutes acceptance of this disclaimer. Always seek appropriate academic or professional guidance where necessary.

Usage

At Torch Education, your privacy is important to us. We collect and use personal data such as your name, contact information, and student records solely to provide and improve our educational services. We are committed to handling your information securely and in accordance with Singapore’s Personal Data Protection Act (PDPA). By using our services, you agree to our collection and use of your data as outlined in our privacy policy.

What Is Collected

At Torch Education, we collect personal data such as student names, dates of birth, academic records, parent or guardian contact information, payment and billing details, communication records, and, where applicable, photographs or recordings. This information is used for purposes including student enrollment, class and course management, communication of schedules and updates, tracking academic performance, marketing (only with your consent), and fulfilling legal obligations. Consent for data collection is provided when you enroll or use our services, and you may withdraw this consent or request to access or update your data at any time by contacting us. We take data protection seriously and implement security measures such as restricted access and secure storage to safeguard your personal information. Data is retained only as long as necessary to fulfill its purpose and will be securely disposed of when no longer required. Your data may be shared with authorized tutors, service providers, or relevant authorities as needed for operational or legal reasons. If you have any questions or concerns regarding your personal data, please contact us directly for assistance.